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Our policies

Shipping & Delivery Policy

Made to order in Ahmedabad and shipped to every state and union territory of India.

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Sanvedana Sweets ships handmade sweets and mithai gift boxes from our kitchen in Nikol, Ahmedabad, to every state and union territory in India. This policy is part of our Terms & Conditions.

Where we deliver

We deliver to all 36 states and union territories of India through trusted courier partners. We do not ship outside India. A small number of remote pincodes may not be served by our couriers; if that affects your order, we will contact you and refund you in full.

Preparation and dispatch

  • Nothing is made in advance. Your sweets are prepared fresh after your order is confirmed, then packed and dispatched — usually the next working day.
  • Orders are prepared and dispatched on working days. Orders placed on a Sunday or a public holiday are prepared on the next working day.
  • For bulk, corporate and festival orders, the dispatch date is the one agreed with our team.

Delivery time

Once dispatched, most orders reach customers anywhere in India within 1 to 2 days. Remote areas, the north-east, islands, and festival peaks such as Diwali and Raksha Bandhan can take longer. Delivery dates are estimates from our courier partners and not a guarantee.

Shipping charges

One flat shipping charge of free applies to each order, wherever in India it is going. It is shown as a separate line at checkout before you pay. For bulk orders, shipping is quoted with the order.

Tracking your order

When your box is dispatched, we email you the courier name and tracking number so you can follow it until delivery. You can also call us any time for an update.

Your address

Please give a complete address with pincode, landmark and a phone number that will be answered, because the courier will call it. We are not responsible for a delay or failed delivery caused by an incorrect address or an unreachable phone number. To change the address, contact us before the order is dispatched.

Damaged in transit

We pack every box to travel, but if yours arrives damaged, please take photos and contact us within 48 hours of delivery. See our Refund & Cancellation Policy for how we make it right.

Questions about delivery

Call +91 99131 26009 (Mon - Sat, 10:00 AM to 7:00 PM) or email support@sanvedanango.com.

Questions about this policy? Call +91 99131 26009 or email support@sanvedanango.com.

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