Grievance officer
Sandip Gorasiya
Sanvedana Child Foundation
Every complaint is acknowledged within 48 hours and resolved within 5 working days.
Customer support
For questions about an order, delivery, bulk or corporate gifting, please call or WhatsApp us on +91 99131 26009 or email support@sanvedanango.com. We are available Mon - Sat, 10:00 AM to 7:00 PM, and we reply to every message within one working day.
Please keep your order number handy — it is in your order confirmation email.
Grievance redressal
If you have a complaint about an order, a payment, a refund or the use of your personal information, and it has not been resolved by our support team, please contact our grievance officer:
Our grievance officer is Sandip Gorasiya — phone +91 96872 21721, email support@sanvedanango.com.
How we handle a complaint
- Send your complaint by phone, email or WhatsApp, with your order number and any photos.
- We acknowledge it within 48 hours.
- We resolve it, or tell you what we are doing about it, within 5 working days.
Registered office
Sanvedana Child Foundation
a not-for-profit company registered under Section 8 of the Companies Act, 2013
202, Silver Square Complex, opp. Parshwa Jewellers, Gangotri Circle Road, Nikol, Ahmedabad, Gujarat 382350
Sanvedana Sweets is the online sweets shop of Sanvedana Child Foundation. The surplus from every order supports our charitable work with children in Gujarat.
Before you order, please read our Terms & Conditions, Refund & Cancellation Policy, Shipping & Delivery Policy and Privacy Policy.
Questions about this policy? Call +91 99131 26009 or email support@sanvedanango.com.
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